PPSL- Product Management- Devices

We’re hiring at Paytm Payments Services Limited(PPSL) About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Role-  As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact.  Key Responsibilities-  - Define and own the device roadmap & vision aligned to Paytm’s growth strategy.  - Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life.  - Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration). -Influence leadership and cross-functional priorities with data-backed recommendations.  - Mentor PMs/Associate PMs and build a strong device product culture.  - Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers.  What You’ll Contribute To  - Large-scale AI adoption strategy.  - Cross-device predictive health models to reduce downtime and false positives.  - Proactive merchant engagement through Device and CLM. - Sustainability & cost efficiency through smart refurb and replacement policies.  Skills & Qualifications-  - Product experience, with at least 2 years owning device/IoT/fintech hardware products.  - Strong leadership & roadmap ownership skills, with CXO-level exposure.  - Experience in driving cross-functional programs (engineering, business, operations).  - Strategic thinker with execution excellence. Ability to influence stakeholders and mentor junior PMs.  Why join us?  A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager  Compensation:  If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.